Privacy Policy - Arif-Bid - Ethiopian Tender-to-Bank Bridge

1. Information We Collect

We collect the following information:

Personal Identity Information: Name, phone number, email, date of birth
Business Information: Company registration, licenses, tax identification
Verification Documents: KYC documents, permits, certificates
Usage Data: Platform usage patterns, device information

2. How We Use Information

To provide and improve platform services
To verify identity and prevent fraud
To match tender partners
To comply with legal obligations
To send important notifications

3. Data Sharing

We do not sell your data to third parties. Data is shared only when: you provide consent, it is necessary to provide services (such as bank applications), or required by law.

4. Data Security

We use industry-standard security measures to protect your data, including encryption, secure storage, and access controls.

5. Data Retention

We retain data as long as necessary to provide services or as required by law. Financial records are retained for 10 years as per regulatory requirements.

6. Your Rights

Right to access your data
Right to correct inaccurate data
Right to delete your data (where legally permitted)
Right to data portability
Right to file a complaint

7. Cookies

We use cookies to improve your service experience. You can disable cookies through your browser settings.

8. Contact

For questions about this Privacy Policy, please contact us at privacy@arifbid.et.